Ravensburger Verlag GmbH strives to make its online shop at www.ravensburger.ie accessible to all users. We want to ensure that all users – regardless of any limitations – can obtain digital information about our products without barriers.
Legal basis:
We strive to make our website accessible in accordance with the Accessibility Enhancement Act (BFSG) implementing the European Accessibility Directive (RL 2019/882) on accessibility requirements for products and services. In doing so, we have complied as far as possible with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2.
Compatibility status:
The Ravensburger online shop is currently partially compliant with the requirements of WCAG 2.2 and EN 301 549 "Accessibility requirements for ICT products and services".
Non-accessible content:
The following content is currently not fully accessible:
- Some images and product graphics do not currently have complete alternative texts.
- Pop-ups, the "Look inside the book" function and the "Show similar motifs" function do not always meet the requirements for accessible documents.
- Keyboard navigation may be restricted in some cases.
- Videos do not always contain subtitles or audio descriptions.
- Screen reader tests: Screen reader compatibility is currently being tested.
- Contrasts and design: Colour contrasts are currently being reviewed.
These barriers are being gradually removed as part of our digitisation programme. We are constantly improving and modifying our website and therefore cannot completely rule out occasional and temporary deviations from the requirements of the European accessibility standard WCAG (Web Content Accessibility Guidelines).
Feedback and contact:
Have you discovered a barrier or would you like to provide feedback on digital accessibility?
We look forward to your feedback:
Contact point for digital accessibility
Ravensburger AG – Customer Service
Email: [email protected]
Our contact form
Postal address: Otto-Maier-Straße 1, 88214 Ravensburg, Germany
Responsible enforcement body:
If you do not receive satisfactory responses to communications or enquiries regarding accessibility, you can contact the responsible enforcement body.
The enforcement body will assist you in asserting your rights.
Competition and Consumer Protection Commission (CCPC)
Bloom House, Railway Street, Dublin 1, D01 C576
Tel +353 (0)1 402 5500
Consumer helpline 01 402 5555
[email protected]
https://www.ccpc.ie/
Preparation of this accessibility statement:
This statement was created on 11 September 2025.
The website's compliance with the BFSG was assessed in the form of a self-test in accordance with WCAG 2.2. Our website is continuously being improved. Usability and accessibility are very important to us. If you find any errors in this statement, please send us a brief message via the above-mentioned contact point for digital accessibility at Ravensburger AG.